Privacy Policy for LuckyDraw

Last Updated: September 16, 2024

ROI Group, Inc. ("we," "us," or "our") operates the LuckyDraw Platform (“Platform”) to provide promotional services, including but not limited to draw-based competitions and brand loyalty campaigns. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Platform. We use your personal data to provide and improve the Platform. By using the Platform, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information about you:

a. Personal Information:

Account Information: When you register for an account on the Platform, we collect your name, email address, phone number, and other contact details.
Demographic Information: We may collect your age, gender, and location.
Transaction Information: Information about your participation in Promotions, such as entries, winnings, and prize delivery details.

b. Non-Personal Information:

Usage Data: We collect data on how you interact with the Platform, including IP address, browser type, operating system, referral URLs, and pages viewed.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on the Platform and store certain information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

a. To Provide and Improve the Platform:

To create and manage your account.
To process your entries and participation in Promotions.
To communicate with you about the Platform, including notifications and updates.

b. To Analyze and Enhance User Experience:

To understand how users engage with the Platform and improve its functionality.
To personalize your experience on the Platform.

c. To Comply with Legal Obligations:

To comply with legal and regulatory requirements.
To enforce our terms and conditions and other agreements.

d. Marketing and Promotional Purposes:

To send you promotional materials and offers related to the Platform, where you have opted-in to receive such communications.
To display targeted advertisements on the Platform and third-party sites.

3. Sharing Your Information

We may share your information in the following circumstances:

a. With Service Providers: We may share your information with third-party service providers who assist us in operating the Platform, processing transactions, or providing other services.

b. With Clients: We may share your information with The Client for the purposes of fulfilling Promotions, including prize delivery.

c. For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

d. In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

e. With Your Consent: We may share your information with third parties when you have provided consent.

4. Data Security

We take the security of your data seriously and use appropriate technical and organizational measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Rights

You have the following rights regarding your personal information:

a. Access: You have the right to request a copy of the personal information we hold about you.

b. Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

c. Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.

d. Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.

e. Objection: You have the right to object to the processing of your personal information, including for direct marketing purposes.

f. Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you, where technically feasible.

To exercise any of these rights, please contact us using the contact details provided in Section 9.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Platform and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

7. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

By providing your information to us, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise any of your data rights, please contact us at:

ROI Group Inc.

By email: info@luckydraw.group

By visiting this page on our website: www.luckydraw.group and submitting the contact form

Review or delete your data

To request to review, update, opt out of us using or delete your personal information, please contact us: